2013 Annual Meeting
Montréal, Québec, Canada | November 1-5, 2013
Loni Hagen, University at Albany, State University of New York
Nicolau DePaula, University at Albany, State University of New York
Ersin Dincelli, University at Albany, State University of New York
Nadia Caidi, University of Toronto
Abebe Rorissa, University at Albany, State University of New York
In recent decades, many countries have leveraged information and communication technologies to facilitate interaction among citizens, businesses and governments. By enhancing government efficiencies and streamlining governance systems, countries expect to strengthen public service deliveries and to improve public and private sector interactions. Open public data is expected to bring better access to information and thus enhance democracy. Despite these promises, electronic government (eGov) policies face challenges brought about by, among other things, inequalities (in terms of abilities, literacy, gender, income, location, age, etc.) and issues of data quality, as well as privacy and security concerns. eGov can be divided into three categories: government-to-government (G2G), government-to-citizen (G2C) and government-to-business (G2B). eGov can also be examined via service delivery methodology, based on infrastructure development stages, provider and user perspectives (such as the available eGov services vs. actual eGov usage) or the discursive framing of such plans and programs. This panel addresses several such scenarios to examine the current state of electronic government in various international settings.